We design and build AI systems that handle your repetitive tasks — responding to customers, processing documents, updating your tools and following up — so your team can focus on the work that actually grows the business.
Book a Free CallWorking with trades, clinics, agencies, professional services, e-commerce and more.
The problem
Enquiries come in after hours and go unanswered — by morning, they've gone to a competitor.
Your team spends hours copying data between emails, spreadsheets and systems.
Invoices, forms and documents pile up waiting to be processed by hand.
You know AI could help, but you don't have the time or tech skills to set it up.
The solution
OptimiAi builds custom AI automation systems around your existing tools and processes. We find the repetitive, time-consuming work in your business and hand it to AI — so it gets done faster, more accurately and around the clock, without you lifting a finger.
Services
Reply to every new enquiry within 60 seconds, qualify prospects automatically, and keep them warm with email and SMS follow-up sequences until they're ready to buy.
Let customers book straight into your calendar, with automatic confirmations, reminders and rescheduling that cut no-shows and back-and-forth emails.
Custom AI assistants for your website, WhatsApp or internal team, trained on your business, that answer questions, handle FAQs and hand over to a human when needed.
Automatically extract, check and file information from invoices, forms, emails and PDFs straight into your spreadsheets, CRM or accounting software.
Connect the tools you already use (CRM, email, spreadsheets, calendars, accounting, project management) so data moves itself and manual admin disappears.
Automated reports and dashboards, AI-assisted content like proposals, emails and social posts, and bespoke AI tools built around a specific problem in your business.
Don't see what you need? If it's repetitive, rule-based or eats up your team's time, we can probably automate it — let's talk.
Use cases
A few examples of what AI automation looks like in real businesses.
Missed calls get an instant text back, quotes are sent automatically, and jobs are booked into the diary.
Patients book, reschedule and get reminders without calling reception; intake forms are processed automatically.
Client onboarding documents are collected, checked and filed; weekly reports are generated and sent automatically.
Customer questions are answered 24/7 by an AI assistant; orders, stock and reviews are synced across systems.
Enquiries are responded to instantly, viewings are booked, and tenants are qualified automatically.
Leads are captured and routed, proposals are drafted with AI, and project updates flow into the tools the team already uses.
Process
We spend 15 minutes learning how your business runs and pinpointing the tasks that are costing you the most time.
We design, build and test your custom AI automation — connected to the tools you already use, with no tech knowledge needed on your end.
Your system goes live, we make sure your team is comfortable with it, and we're on hand to refine it as your business grows.
Why us
Built around your business, not a template — every system is tailored to how you actually work.
Works with your existing tools — no need to change your software or retrain your team.
No long contracts, no tech headaches — we handle everything from build to launch and beyond.
Newport, South Wales based, UK focused — you'll always speak to a real person, not a ticket queue.
Book a free 15-minute call and we'll show you exactly which tasks in your business can be automated — and how much time it could save you. No obligation, no hard sell.
Let's get started
Share a few details and we'll be in touch.